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Applying online for the ACP may result in immediate approval. However, in cases where automatic eligibility confirmation is not possible, additional documentation may be required for review. If applicants choose to apply by mail, they should expect a longer processing time due to the postal service's involvement.

The Federal Communications Commission (FCC) administers the $14 billion ACP, which provides up to $30 monthly ($75 on Tribal lands) to low-income households for use toward the monthly cost of a broadband connection.

Launched in early 2022, the program offers eligible households up to a $30 discount on their monthly internet bill, or potentially free on selective plans ($75 for households on qualifying Tribal lands). ACP households are also eligible for a one-time $100 discount when buying a laptop or tablet from participating providers.

No. The ACP benefit is a monthly discount off an internet service offering, including taxes and other governmental fees. The Commission's Order also allows the benefit to be applied to monthly rental costs for associated equipment.

No. The rules, which are meant to encourage greater consumer choice, also prevent providers from running credit checks to determine which ACP-supported internet plan a household can apply their benefit to or restrict the type of plan available to a household based on their credit.

No. Please note that only one ACP benefit and one device discount are allowed per household.

If you do not share income, you and your roommate are counted as separate households, despite sharing housing. For example, four (4) roommates who live together but do not share money are registered as four (4) separate households.

You can only use ACP benefits for one service. ACP benefits can be applied to both internet and phone, but must be applied to one service at a time, not both. 

You are only allowed one ACP benefit per household, not per person

Only one monthly service discount and one device discount is allowed per household.

No. The name on your internet bill must match the name on your ACP application. However, you are still able to qualify through a child or dependent enrolled in any federal assistance programs.

Your household has an income below 200% of the federal poverty line. You or anyone in your household uses:  SNAP  Medicaid (Medical)  WIC  Pell Grant  Other qualifying federal programs If you have a student that receives free or reduced priced meals in a qualified CEP district, you automatically qualify for ACP.